Clean beauty campaign featuring diverse women with natural skin for Happy Officine
Clean beauty campaign featuring diverse women with natural skin for Happy Officine
Clean beauty campaign featuring diverse women with natural skin for Happy Officine
CLIENT
CLIENT
ROLE

Art Director & Digital Strategy

End-to-end ownership

IMPACT

Positioning & Brand System Multi-brand Marketplace Experience & Design System Growth, Conversion & Acquisition

YEARS

2025

Lausanne, Switzerland

Context & Business Challenge

In a saturated beauty market driven by over-choice and low trust, Happy Officine was designed as an alternative: a curated platform where selection, clarity, and credibility redefine the shopping experience. Rather than aggregating products, the ambition was to create a marketplace built on strong curation principles, where each brand contributes to a cohesive and trustworthy ecosystem.

The challenge was to structure a multi-brand experience that balances product discovery, editorial storytelling, and conversion performance, while maintaining a clear and distinctive identity. The objective was to design a scalable digital foundation enabling seamless brand onboarding, catalog expansion, and long-term growth, without compromising clarity or user trust.

01

01

CONTEXT & STRATEGY

Defining a curated beauty marketplace

Working directly with the founders, I defined the strategic foundations of Happy Officine as a scalable cosmetics marketplace. My role covered brand positioning, marketplace architecture, and digital experience strategy, ensuring the platform could support multiple brands while maintaining clarity, trust, and conversion performance.

01

CONTEXT & STRATEGY

Defining a curated beauty marketplace

Working directly with the founders, I defined the strategic foundations of Happy Officine as a scalable cosmetics marketplace. My role covered brand positioning, marketplace architecture, and digital experience strategy, ensuring the platform could support multiple brands while maintaining clarity, trust, and conversion performance.

Trust & Conversion

Clear product information, ingredient transparency, and authentic brand narratives were structured to build trust and support confident decision-making.

Curated Marketplace Model

A selective approach ensured only brands aligned with clear standards were integrated, reinforcing positioning and perceived value.

Editorial Simplicity

A refined and minimal design language prioritised clarity, allowing products and brand storytelling to remain the focus.

Scalable Ecosysteme

A modular marketplace architecture enabled seamless brand onboarding, catalog expansion, and long-term platform growth.

From strategy to execution, the project combined creative direction and e-commerce thinking to build a cohesive and scalable brand experience.

Research
Insights, benchmarking
Strategy
Positioning, vision
Architecture
Information structure, navigation
Discovery
Search, listing, filtering
Conversion
Product experience, purchase flow
System
Design system, scalability

02

02

BRAND FOUNDATION

Building the brand and visual identity

A distinct brand identity was developed to position Happy Officine as a modern and trusted clean beauty marketplace. The focus was to create a clear, scalable visual system capable of supporting multiple brands while maintaining consistency, clarity, and a premium editorial feel across all touchpoints.

02

BRAND FOUNDATION

Building the brand and visual identity

A distinct brand identity was developed to position Happy Officine as a modern and trusted clean beauty marketplace. The focus was to create a clear, scalable visual system capable of supporting multiple brands while maintaining consistency, clarity, and a premium editorial feel across all touchpoints.

Brand Identity

The visual identity defines the platform’s positioning and personality. Typography, color palette, and graphic elements were designed to express clarity, trust, and a refined aesthetic aligned with clean beauty standards.

Happy Officine wordmark logo with premium typographic styling
Happy Officine e-commerce website displayed on desktop showcasing clean beauty marketplace interface
Close-up of clean skincare product application showcasing texture and natural glow
Clean beauty campaign posters featuring skincare products, textures, and diverse models
Happy Officine packaging box with logo being opened, showcasing premium unboxing experience
Close-up of a supplement capsule held near lips, highlighting texture and wellness product
Minimal clean beauty bottle with bold typography and liquid texture detail

Brand System

The identity was translated into a structured visual framework defining typography scale, color hierarchy, spacing, and usage rules. This ensured consistency across all touchpoints and enabled the platform to scale as new brands and products were integrated.

Happy Officine clean beauty marketplace logo construction grid with spacing system and typography proportions
Happy Officine clean beauty marketplace logo construction grid with spacing system and typography proportions
Typography system for Happy Officine featuring Roboto font, character set, and letterform construction grid

GraphITE

#1C1C1A

LINEN

#f5f4ef

SAGE

#4a7c6b

cLAY

#c2a48a

Cool gray

#F7F7F7

OFF WHITE

#F8FAFC

03

03

MARKETPLACE UX

Designing the marketplace experience

Happy Officine was designed as a multi-brand cosmetics marketplace requiring clear navigation, efficient discovery, and a seamless purchasing journey. The experience balanced product clarity, editorial storytelling, and conversion performance.

03

MARKETPLACE UX

Designing the marketplace experience

Happy Officine was designed as a multi-brand cosmetics marketplace requiring clear navigation, efficient discovery, and a seamless purchasing journey. The experience balanced product clarity, editorial storytelling, and conversion performance.

Information architecture

Structured hierarchies, search, and filtering systems enabled intuitive exploration across brands and categories while maintaining clarity.

Information Architecture & Core User Flows

User flow diagram of Happy Officine marketplace showing navigation from collections to product pages, checkout, and account experience

Product discovery

Consistent product cards, filtering tools, and visual hierarchy allowed users to quickly evaluate and compare products.

Responsive wireframes of Happy Officine marketplace showing desktop and mobile layouts for product listing, homepage, and content sections

Product experience

Product pages prioritised clarity, transparency, and conversion through structured information, ingredient visibility, and clear calls-to-action.

Product detail page for Happy Officine marketplace showing product information, gallery, reviews, and add to cart functionality across desktop and mobile

Editorial integration

Editorial content, featured brands, and campaign visuals reinforced brand perception while supporting discovery and engagement.

Responsive brand page and product listing interface for Happy Officine marketplace showing filters, product grid, and mobile layout

04

04

DESIGN SYSTEM

Designing a scalable design system

A component-based design system was created to support the growth of a multi-brand marketplace. Reusable components and consistent interaction patterns ensured scalability and design consistency.

04

DESIGN SYSTEM

Designing a scalable design system

A component-based design system was created to support the growth of a multi-brand marketplace. Reusable components and consistent interaction patterns ensured scalability and design consistency.

Component system

Reusable UI components ensured consistent product presentation and efficient platform expansion.

I.D. Swiss Botanicals retail display featuring product presentation and brand storytelling in physical store environment
I.D. Swiss Botanicals retail display featuring product presentation and brand storytelling in physical store environment

Product page system

Modular page structures supported clarity, trust, and conversion across all products.

Product page UX breakdown for Happy Officine marketplace highlighting information architecture, product details, CTA, and trust elements
Product page UX breakdown for Happy Officine marketplace highlighting information architecture, product details, CTA, and trust elements

05

05

E-COMMERCE

Optimising the e-commerce experience for conversion

The platform was optimised to balance brand storytelling with measurable commercial performance, creating a seamless and conversion-focused purchasing journey.

05

E-COMMERCE

Optimising the e-commerce experience for conversion

The platform was optimised to balance brand storytelling with measurable commercial performance, creating a seamless and conversion-focused purchasing journey.

Navigation and structure

Clear navigation and filtering reduced friction and improved product accessibility.

E-commerce mega menu navigation for Happy Officine showing product categories, subcategories, and visual hierarchy

Product discovery

Visual hierarchy and structured listings accelerated comparison and decision-making.

Mobile e-commerce experience for Happy Officine showing product listing and browsing interface on smartphone
Mobile e-commerce experience for Happy Officine showing product listing and browsing interface on smartphone

Trust and conversion

Ingredient transparency, credibility signals, and clear calls-to-action reinforced user confidence.

Mobile product page experience for Happy Officine marketplace showing product interaction, gallery navigation, and add to cart flow
Desktop product page experience for Happy Officine marketplace highlighting product details, gallery, and add to cart interaction

Editorial and brand integration

Campaign visuals and curated content strengthened brand perception and engagement.

Happy Officine e-commerce website displayed on desktop showcasing clean beauty marketplace interface
Mobile search and product listing experience for Happy Officine marketplace showing product discovery, filtering, and add to cart interaction

06

06

GROWTH & ACQUISITION

Scaling acquisition and growth ecosystem

Beyond designing the marketplace experience, acquisition channels were structured to drive qualified traffic and support sustainable growth. Paid media creatives, SEO-driven architecture, and product feed integrations ensured scalable visibility across marketing platforms while maintaining consistency between brand, product, and performance.

06

GROWTH & ACQUISITION

Scaling acquisition and growth ecosystem

Beyond designing the marketplace experience, acquisition channels were structured to drive qualified traffic and support sustainable growth. Paid media creatives, SEO-driven architecture, and product feed integrations ensured scalable visibility across marketing platforms while maintaining consistency between brand, product, and performance.

SEO and organic discovery

The platform architecture and product structure were optimised for search engines, improving indexability, product visibility, and long-term organic growth.

Google Shopping results showcasing Aime skincare and beauty products available via Happy Officine marketplace

Google Ads and performance campaigns

Campaign structures, keyword targeting, and performance monitoring enabled scalable acquisition and continuous optimisation aligned with commercial objectives.

Google Ads performance dashboard showing clicks, conversions, CTR, and conversion rate for Happy Officine campaigns

Google Merchant Center and product feeds

Structured product feeds enabled seamless integration with Google Merchant Center, ensuring scalable catalogue visibility across Google Shopping and performance channels.

Google Shopping results showcasing Aime skincare and beauty products available via Happy Officine marketplace

Results & Impact

The project established a clear and scalable foundation for Happy Officine, transforming the platform into a curated marketplace built for clarity, trust, and long-term growth.

The redesigned structure streamlined product discovery, reducing friction and enabling faster, more confident purchasing decisions. By combining editorial storytelling with structured product information, the experience reinforces trust and elevates perceived value.

A modular system enables seamless brand onboarding and supports catalog expansion without compromising consistency or usability. This creates the conditions for sustainable growth across both brand and performance dimensions.

More broadly, the project positions Happy Officine as a credible and differentiated player in the clean beauty space, aligning business objectives with a cohesive and future-proof digital ecosystem.

Next projects

All projects
Salt Mobile
UX/UI
Salt Mobile
Redesign of Salt’s e-commerce platform to simplify telecom offers, improve user journeys, and increase conversion.
View
I.D. Swiss Botanicals
Art Direction
I.D. Swiss Botanicals
Art direction and brand experience for a Swiss CBD skincare brand, blending science, wellness, and premium positioning.
View
Projet Cosmobilis
Art Direction
Fiestas Patrias Peru
Visual identity and art direction for a cultural event celebrating Peru’s national day, blending vibrant graphics, typography, and festive storytelling.
View

Next projects

All projects
Salt Mobile
UX/UI
Salt Mobile
Redesign of Salt’s e-commerce platform to simplify telecom offers, improve user journeys, and increase conversion.
View
I.D. Swiss Botanicals
Art Direction
I.D. Swiss Botanicals
Art direction and brand experience for a Swiss CBD skincare brand, blending science, wellness, and premium positioning.
View
Projet Cosmobilis
Art Direction
Fiestas Patrias Peru
Visual identity and art direction for a cultural event celebrating Peru’s national day, blending vibrant graphics, typography, and festive storytelling.
View

contact@markhaedo.com

Lausanne, Switzerland

Linkedin

Newsletter

album cover
Dream
Mark Haedo
0:00
0:00
ART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALE
ART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALE
ART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALEART DIRECTIONBRAND, PRODUCT & E-COMMERCEDESIGN SYSTEMSPERFORMANCE-DRIVEN EXPERIENCESBUILT FOR SCALE